Terms & Conditions

1. Contract

1.1 Nationwide Franking Sense Limited ("the Company") agrees to supply goods ("the Goods") as displayed in the Nationwide Franking Sense Limited online shop on this web site to you ("the Customer") subject to the following terms and conditions.

1.2. The Customer offers to purchase Goods displayed on this website by placing an order via this web site or by telephone in accordance with the instructions on the web site. Acceptance of orders is subject to stock availability, account status and, where a credit card has been used, payment processing. This Contract between the Company and the Customer is not completed until the Company has accepted the Customer's order by sending an email to the Customer confirming that the Customer's order of Goods is accepted and the Goods have been dispatched.

1.3 These sale conditions apply to all sales of Goods by us to businesses through our web site, and shall apply to any orders you submit through our web site. If you submit an order through our web site then you are undertaking that you are purchasing for business purposes, and not as a consumer.

1.3 The Customer shall not ;
a) Disclose its login and password to others
b) Access the website using another person's login or password details
c) Provide false or misleading information to the Company for the purposes of
purchasing Goods via this web site or applying for a credit account or
d) Attempt to, or knowingly permit another to, do any of the above acts.

2. Delivery

2.1 Any delivery date offered by the Company to the Customer, whether by telephone or in writing, is an estimate only and in no circumstances shall the Company be liable for any loss or damage whatsoever arising from the failure to observe such delivery date.

3. Return of Goods

3.1 Should you find that the Goods are damaged on arrival, you must contact the Company within 48 hours of receipt of the Goods and, subject to the Company’s acceptance that the Goods were damaged in transit, the Company will arrange for the Goods to be exchanged.

3.2 If the wrong Goods have been delivered, you must contact the Company within 48 hours of receipt of the Goods and the Company will arrange for the Goods to be exchanged.

3.3 All items returned for exchange must arrive at the Company’s specified return address in the original unmarked packaging and in a merchantable condition. Any custom-made or especially bought-in Goods cannot be returned or cancelled. Your statutory rights are not affected.

4. Force Majeure and Frustration

4.1 Whilst the Company will use all reasonable endeavours to fulfil its contractual obligations hereunder, it shall not be liable for any delay brought by events which are beyond the control (for any reason) of the Company including Acts of God, Governmental act, fire, flood, accident, industrial dispute, failure of internet service provider or telecommunications service provider and riot.

5. Risk

5.1 The Goods shall from the time of delivery by the Company, its supplier or sub-contractors to the Customer be at the sole risk of the Customer.

6. Payment

6.1 Unless otherwise agreed in writing, the Customer shall make payment for the Goods by credit or debit card or PayPal account using the checkout facility of the web site.

6.2 Where it has been agreed in writing that the Customer can make payment using a 30-day credit account, the Customer shall make payment for the Goods within 30 days of the date of the Company's invoice.

6.3 If payment is not made when due the Company may without prejudice to its other rights, charge interest at an annual rate of 2% above the current base rate of the Company’s bank at that time to be calculated on a day to day basis on the balance outstanding until payment is made in full, or the amount or the rate to which the Company shall be entitled under the Late Payment of Commercial Debts (Interest) Act 1998, whichever is greater.

6.4 The Customer shall not purport to set off or withhold any payments claimed or due to the Company under this or any other contract.

6.5 Unless expressly stated otherwise, all prices are exclusive of Value Added Tax.