Changes to Special Delivery Guaranteed® & Royal Mail Signed For® via franking machines

Special Delivery & Royal Mail Signed For

As part of Royal Mail’s modernisation programme, from midnight on 31st October 2022, coloured adhesive labels will no longer be used by franking machine users for Special Delivery Guaranteed® and Royal Mail Signed For® products.

Where franking machine users currently select Special Delivery Guaranteed® & Royal Mail Signed For® services on their franking machine and then need to attach a separate Royal Mail sticker to obtain these additional services, from 1st November, Royal Mail are replacing the adhesive sticker with a new, wider franking machine indicia which will be required to appear on the franked mail piece. The new indicia will include not only the Mailmark® barcode but also an S10 1D barcode, additional product name information and new alpha-numeric content within the visual service indicator boxes. 

Here are the current and future indicia:

Royal mail new Special Delivery indicia

Franking machine users will frank their mail with the Mailmark® barcode and new Special Delivery Guaranteed® or Royal Mail Signed For® service barcode with no need to affix a separate Royal Mail service sticker.

Further details about this change will be available nearer the time. In the meantime, please contact us if you have any questions.